Support

Customer Services Department

This is a key element of Cobble's commitment to providing assistance to the worldwide customer base. The back-up may typically involve a skilled technician installing a new machine to agreed sew-off criteria, in accordance with details supplied on the technical questionnaire. At some time in the future, technicians may also return to customer's site to undertake chargeable, planned maintenance at customer's request. Conversions are frequently organised on older machines involving gauge change and / or addition of attachments or ancillary equipment. Finally, but no less important, Customer Services comes to the rescue of machine breakdowns at short notice, or helps to problem find from a distance.

Contact Customer Services direct on:

Tel: +44 (0)1254 587155

awilkins@cobble.co.uk

 

Tufting Machinary Spares

A very important part of the Cobble business is its electrical and mechanical after sales facilities. Tufting machinery spares and consumables such as gauge parts form a substantial part of our business. An international service is provided that ensures Cobble customers throughout the world are able to discuss their requirements, place their orders efficiently and maintain their production schedules with the minimum of downtime.

Contact the Spares Department direct on:

t: +44 (0) 1254 587167
t: +44 (0) 1254 875976

f: +44 (0) 1254 699634

pboardman@cobble.co.uk